Veterans Affairs Canada Vision Coverage | Charm Optical Edmonton
Direct Billing Available at Charm Optical
A Friendly Heads-Up About Coverage Amounts
The coverage details on this page are based on publicly available information from the provider's own website. Your actual coverage may be different depending on your specific plan, your employer's selections, and when your benefit period resets.
We always recommend checking with your provider directly to confirm your exact coverage — and the easiest way is usually through their app or online portal, where you can see your remaining benefits instantly.
One more thing: we are not able to verify your insurance over the phone or by email. To check your coverage, you will need to visit us in store — we can look everything up for you right at the counter. It only takes a minute, and there is never any obligation.
About Veterans Affairs Canada
Veterans Affairs Canada (VAC) has been supporting Canadian veterans since 1918, when the Department of Civil Re-establishment was created to help soldiers returning from World War I. Today, VAC is the federal department responsible for pensions, benefits, and health services for military veterans and their families.
VAC serves approximately 5,880 War Service Veterans and 118,820 Canadian Armed Forces Veterans, plus tens of thousands of survivors and former RCMP members. Vision care falls under Program of Choice (POC) 14, the same framework used for RCMP members.
Vision Coverage — POC 14
Veterans Affairs Program of Choice 14 covers:
- Eye examinations
- Prescription lenses and frames
- Contact lenses (when prescribed)
- Intraocular lenses for cataract surgery
- Lens tinting and coating when specified in prescription
- Low vision aids prescribed by approved professionals or CNIB
Coverage amounts follow departmental benefit grids. Pre-authorization may be required for first-time benefits, and some items require pre-authorization each time.
Contact VAC
For questions about your vision benefits, call Veterans Affairs Canada toll-free at 1-866-522-2122. They can confirm your eligibility and coverage details.
If you are a former RCMP member, your benefits may also be administered through VAC — check with them to confirm which program applies to you.
How We Bill Veterans Affairs
We are set up to process Veterans Affairs claims at Charm Optical. Bring your VAC identification and we will verify your POC 14 eligibility and submit the claim on your behalf. Thank you for your service — we are glad to make this process as easy as possible for you.
Coverage at a Glance
Here’s what your plan typically covers when you visit Charm Optical. Coverage amounts vary by plan — check with your insurance provider for exact details.
Eye Exams
Comprehensive eye exams with a licensed optometrist, usually covered once every 12–24 months.
Prescription Glasses
Frames and lenses with your prescription. Most plans cover a set amount every 24 months.
Contact Lenses
Daily or monthly contacts. Usually covered as an alternative to glasses.
Prescription Sunglasses
Sunglasses with your prescription are covered. Non-prescription sunglasses are not eligible.
How Direct Billing Works
Bring Your Card
Just bring your insurance card when you come in. No need to call your provider or fill out any forms beforehand.
We Verify Your Coverage
We’ll look up your plan right away and let you know exactly what’s covered — no surprises.
Walk Out — We Handle the Claim
We submit the claim for you before you leave. You just pay your co-pay if there is one. Done.
Frequently Asked Questions
Does Charm Optical direct bill this provider?
Yes! We direct bill right from our clinic in south Edmonton. Just bring your insurance card and we’ll submit the claim for you in real time — no paperwork to take home.
What does this plan typically cover for eye care?
Most plans cover eye exams, prescription glasses, contact lenses, and prescription sunglasses. Coverage amounts and frequency vary by plan — we recommend checking with your provider or downloading their app to see your exact benefits.
Do I need to bring anything else besides my card?
Nope — your insurance card is all we need. We’ll look up everything from there. If you have a specific benefits booklet or app showing your coverage details, that can help too, but it’s not required.
Ready to Use Your Veterans Affairs Canada Vision Coverage | Charm Optical Edmonton Benefits?
Book your eye exam online in 30 seconds. Just bring your insurance card and we’ll handle everything from there.
Or call us at (780) 490-0090