Manulife
Pay at Your Visit — Submit to Manulife for Reimbursement
Pay & Submit
We Provide Receipt
Claim via Manulife AppImportant — Please Read Before Your Visit
Manulife does not support direct billing at our clinic. This means you will need to pay for your eye exam and eyewear at the time of your visit. We will provide you with a detailed receipt that you can submit directly to Manulife for reimbursement. Most claims are processed within a few business days through the Manulife app or online portal. We are happy to help you with anything you need to make the process as smooth as possible.
Coverage at a Glance
Here’s what your plan typically covers when you visit Charm Optical. Coverage amounts vary by plan — check with your insurance provider for exact details.
Eye Exams
Comprehensive eye exams with a licensed optometrist, usually covered once every 12–24 months.
Prescription Glasses
Frames and lenses with your prescription. Most plans cover a set amount every 24 months.
Contact Lenses
Daily or monthly contacts. Usually covered as an alternative to glasses.
Prescription Sunglasses
Sunglasses with your prescription are covered. Non-prescription sunglasses are not eligible.
How Direct Billing Works
Bring Your Manulife Card
Bring your Manulife benefits card so we can confirm your plan details. We’ll let you know what’s covered.
Pay at Your Visit
Since Manulife does not support direct billing, you’ll pay for your eye exam and eyewear at the time of your visit. We accept all major payment methods.
Submit Your Receipt for Reimbursement
We’ll give you a detailed receipt. Submit it through the Manulife app or online portal and you’ll typically get reimbursed within a few business days.
Frequently Asked Questions
Does Charm Optical direct bill Manulife?
No. Manulife does not support direct billing at our clinic. You will need to pay for your eye exam and eyewear at the time of your visit. We will give you a detailed receipt that you can submit directly to Manulife for reimbursement. We accept cash, debit, Visa, Mastercard, and Amex.
How do I get reimbursed by Manulife?
After your visit, submit the receipt we give you through the Manulife app, their online portal at manulife.ca, or by mail. Most claims are processed within a few business days and deposited directly into your bank account.
What does Manulife typically cover for eye care?
Most Manulife plans cover eye exams, prescription glasses, contact lenses, and prescription sunglasses. Coverage amounts and frequency vary by plan — we recommend checking your Manulife app or giving them a call to see your exact benefits before your visit.
Ready to Use Your Manulife Benefits?
Book your eye exam online in 30 seconds. Remember to bring your Manulife card — you’ll pay at your visit and we’ll give you a receipt to submit for reimbursement.
Or call us at (780) 490-0090