Eye Exam Insurance & Direct Billing in Edmonton You bring the card, we take care of everything else
Walking out without any paperwork to deal with — that’s what we do at Charm Optical. We direct bill over 30 insurance providers and government programs right here in south Edmonton. Just bring your benefits card, and we’ll handle the rest while you focus on finding the perfect frames or getting your eyes checked. Kids under 19, seniors 65+, and diabetic eye exams are fully covered by Alberta Health.
Insurance Plans We Direct Bill For You
Good news — if you have benefits through work, school, or your own plan, there’s a really good chance we can bill them directly. No claim forms, no mailing in receipts, no chasing reimbursements. You just show us your card and we take it from there. Don’t see yours below? Give us a quick call — we almost always can.
Don’t see your insurance listed here? No worries — call us at (780) 490-0090 and we’ll check for you.
Government Programs We Accept
If you or your family are covered through an Alberta government program, your eye exam and vision care may be completely free. Kids under 19 and seniors 65+ get a full eye exam every year through Alberta Health — no referral needed. AISH, Alberta Works, NIHB, Veterans Affairs, and RCMP members are covered too. Just book your appointment and bring your card — we’ll sort out the billing.
How Direct Billing Works — It Takes About 2 Minutes
We know insurance can feel like a hassle, so we made it really simple. Here’s what happens when you come in for your eye exam at Charm Optical in Edmonton.
Just Bring Your Card
When you walk in, hand us your insurance or benefits card. That’s literally it — no policy numbers to dig up, no forms to fill out. We’ll take care of the rest.
We Check Your Coverage
We’ll look up your plan right away and tell you exactly what’s covered — your eye exam, lenses, frames, contacts, the works. No surprises at the end.
Enjoy Your Visit
See the optometrist, get your prescription updated, and take your time browsing our frame collection. No need to think about billing — that’s our job.
Walk Out — We Handle the Claim
We submit everything to your insurance before you even leave. You only pay your co-pay if there is one. No receipts, no reimbursement forms, no follow-up calls. Done.
Insurance & Billing Questions
Can I use my insurance to buy non-prescription sunglasses?
No. Insurance benefits can only be used for prescription eyewear. Claiming non-prescription sunglasses through your insurance is considered fraud and is illegal in Canada. We understand this can be disappointing, but we want to protect your coverage and keep things honest. Thank you for understanding.
We've translated this for you — pick your language below:
Non. Les avantages d’assurance ne peuvent être utilisés que pour des lunettes sur ordonnance. Réclamer des lunettes de soleil sans ordonnance via votre assurance est considéré comme une fraude et est illégal au Canada.
नहीं। बीमा लाभ केवल प्रिस्क्रिप्शन आईवीयर के लिए उपयोग किया जा सकता है। बिना प्रिस्क्रिप्शन के सनग्लासेस का दावा करना कनाडा में धोखाधड़ी और गैरकानूनी है।
ਨਹੀਂ। ਬੀਮਾ ਲਾਭ ਸਿਰਫ਼ ਨੁਸਖ਼ੇ ਵਾਲੀ ਐਨਕ ਲਈ ਵਰਤੇ ਜਾ ਸਕਦੇ ਹਨ। ਬਿਨਾਂ ਨੁਸਖ਼ੇ ਦੇ ਸਨਗਲਾਸ ਲਈ ਕਲੇਮ ਕਰਨਾ ਕੈਨੇਡਾ ਵਿੱਚ ਧੋਖਾ ਅਤੇ ਗੈਰਕਾਨੂੰਨੀ ਹੈ।
Нет. Страховые льготы могут быть использованы только для рецептурных очков. Заявление на солнцезащитные очки без рецепта считается мошенничеством и является незаконным в Канаде.
Ні. Страхові пільги можуть використовуватися лише для окулярів за рецептом. Заява на сонцезахисні окуляри без рецепта вважається шахрайством і є незаконною в Канаді.
خیر. مزایای بیمه فقط برای عینک طبی قابل استفاده است. استفاده از بیمه برای خرید عینک آفتابی بدون نسخه کلاهبرداری محسوب شده و در کانادا غیرقانونی است.
لا. يمكن استخدام مزايا التأمين فقط للنظارات الطبية. تقديم مطالبة لنظارات شمسية بدون وصفة طبية يعتبر احتيالاً وغير قانوني في كندا.
Hindi. Ang mga benepisyo ng insurance ay magagamit lamang para sa prescription na salamin. Ang pag-claim ng non-prescription na sunglasses sa iyong insurance ay itinuturing na panloloko at labag sa batas sa Canada.
Can I use my insurance to buy glasses or prescription sunglasses?
Yes, absolutely! As long as you have a valid prescription, we’d love to help you pick out the perfect pair — whether that’s everyday glasses, prescription sunglasses, or both. We’ll bill your insurance directly so you don’t have to deal with any paperwork. If you don’t have a current prescription, no problem — just book an eye exam with us first and we’ll get you sorted.
How much coverage do I have on my insurance plan?
Great question — but this one’s best answered by your insurance company directly. Every plan is different, and for privacy reasons, we’re not able to look up or share your coverage details over the phone. We’d recommend giving your insurance provider a quick call or downloading their app — most companies make it really easy to check your remaining benefits online. Once you know what’s covered, book your appointment and we’ll take care of the rest when you’re here.
Does Charm Optical direct bill insurance in Edmonton?
Absolutely. We direct bill over 30 insurance providers right from our clinic in south Edmonton. When you come in, just hand us your insurance card and we’ll submit the claim for you in real time — usually before you’ve even picked out your frames. No paperwork to take home, no receipts to mail in, no waiting weeks for a cheque. You just pay your co-pay (if there is one) and you’re done.
What does direct billing actually mean?
It means we send the claim to your insurance company for you — right from our clinic, while you’re still here. You don’t have to pay the full amount and wait to get reimbursed. You don’t have to fill out forms or mail anything in. We handle all of that. You just pay your co-pay (if there is one) and walk out. That’s it.
Does Alberta Health Care cover eye exams?
It does. Alberta Health Care covers a full eye exam once a year for children under 19 and seniors 65 and older. If you have diabetes, your eye exam is covered too, regardless of your age. No referral needed — just book online and come in. For adults 19–64 without a covered condition, a comprehensive eye exam at Charm Optical is $99, and most private insurance plans cover it fully.
Do I need to know my policy number or bring any paperwork?
Nope. Just bring your insurance card or benefits card — that’s all we need. We’ll look everything up from there. No need to call your insurance ahead of time or dig through emails for your policy details. If you forget your card, we can sometimes look you up by name, but it’s easiest if you have it with you.
What if my insurance provider is not on the list?
Give us a call at (780) 490-0090 and we’ll let you know right away. We work with most major providers, but there are a few we don’t cover — so it’s always best to check with us before your visit.
Do I have to pay anything out of pocket?
It depends on your plan, but in many cases, no. If your insurance covers the full cost of your eye exam, glasses, or contacts, you walk out paying nothing. If there’s a co-pay or a portion that isn’t covered, we’ll let you know the amount upfront — no surprises at checkout. We accept cash, debit, Visa, Mastercard, and Amex for any remaining balance.
How do I book an eye exam if I have AISH or Alberta Works?
It’s the same as any other appointment — just book online or call us at (780) 490-0090. Bring your AISH or Alberta Works card to your visit and there’s nothing to pay. We bill the government program directly, so your eye exam and basic eyewear are fully covered.
How much does an eye exam cost without insurance in Edmonton?
At Charm Optical, a comprehensive eye exam is $99 for adults. If you have insurance, most plans cover this in full. Kids under 19 and seniors 65+ are covered by Alberta Health at no cost. Even without insurance, $99 gets you a thorough exam with a licensed optometrist — including digital retinal imaging. Book your appointment here.
Bring Your Card, Leave the Rest to Us.
Book your eye exam online in 30 seconds. We handle your insurance claim directly so you walk out with nothing left to submit.
Or call us at (780) 490-0090
Last updated: March 2026